Last Updated: October 22, 2026
Overflo Pro (“Overflo Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, use our website’s AI receptionist demonstration, book a demonstration, or otherwise interact with our services.
1. INFORMATION WE COLLECT
We may collect information you voluntarily provide to us, including:
• Name
• Email address
• Telephone number
• Business name
• Business type
• Appointment or scheduling information
• Information submitted through website forms
• Information provided during telephone calls or AI receptionist demonstrations
• Communications, questions, feedback, and other information you choose to provide
We may also automatically collect certain technical information when you use our website, such as browser type, device information, IP address, pages visited, and general website usage information.
• Metadata and Technical Information: We may automatically collect technical and usage information when individuals visit our website or interact with our services, including IP addresses, browser type, device type, operating system, access dates and times, referring URLs, and website interaction data. For AI-assisted telephone communications, metadata may include call timestamps, call duration, call status, and technical information necessary to operate, secure, troubleshoot, and improve our services.
2. AI-POWERED PHONE INTERACTIONS
Overflo Pro uses artificial intelligence technology to provide phone receptionist and demonstration experiences.
When you interact with an AI receptionist, information you provide during the conversation may be processed by Overflo Pro and third-party technology providers that help operate the service.
Depending on the configuration and applicable law, calls may also be recorded or transcribed. When recording or transcription is enabled, appropriate notices or consent mechanisms may be provided as required.
AI interactions may be used to respond to requests, demonstrate our services, schedule appointments, improve service quality, troubleshoot technical issues, and maintain service reliability.
3. APPOINTMENT SCHEDULING
When you schedule an appointment with Overflo Pro, we may collect and process your name, contact information, requested appointment time, and related scheduling information.
We may use third-party scheduling and calendar services to process and manage appointments.
4. TEXT MESSAGES AND MOBILE INFORMATION
Overflo Pro LLC collects mobile telephone numbers when individuals voluntarily provide them to request services, schedule appointments, receive information, or communicate with a business using our services.
SMS Consent: Business owners may opt in to receive automated SMS lead notifications from OverFlo Pro by providing their mobile number and explicitly selecting Yes to the SMS consent question on our client onboarding form. These notifications may include caller names, phone numbers, service requests, and appointment details when available. Individuals may also opt in to other service-related text messages by providing express verbal consent during a telephone conversation with our AI receptionist or through another clearly disclosed consent process. Providing a telephone number alone does not constitute consent to receive text messages.
With consent, text messages may include appointment confirmations, appointment reminders, scheduling updates, service-related notifications, and responses to customer inquiries.
Message Frequency and Charges: Message frequency varies based on customer interactions and service requests. Message and data rates may apply.
Opt-Out and Assistance: Recipients may reply STOP at any time to stop receiving text messages. Recipients may reply HELP for assistance.
Consent Is Optional: Consent to receive text messages is not a condition of purchasing goods or services.
Mobile Information Privacy: Mobile phone numbers, SMS opt-in data, and consent records will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
We may share mobile information with service providers solely as necessary to deliver requested communications and operate our services. Such providers are not authorized to use this information for their own marketing or promotional purposes.
Overflo Pro LLC uses mobile information only for the purposes disclosed at the time of collection and in accordance with this Privacy Policy.
5. HOW WE USE INFORMATION
We may use collected information to:
• Provide and operate our services
• Respond to inquiries
• Schedule demonstrations and appointments
• Communicate with prospective and existing customers
• Provide AI receptionist demonstrations
• Configure and improve our services
• Maintain website and system security
• Diagnose technical problems
• Prevent misuse or fraud
• Comply with applicable laws
• Protect our rights and the rights of others
6. THIRD-PARTY SERVICE PROVIDERS
Overflo Pro relies on third-party technology and service providers to operate portions of our website and services.
These may include providers of:
• AI and voice technology
• Telephone and communications infrastructure
• Calendar and scheduling services
• Website hosting
• Payment processing
• Workflow automation
• Analytics and related business technology
Information may be processed by these providers when necessary to provide their services to Overflo Pro.
Their handling of information may also be governed by their respective privacy policies and terms.
If you would like more information about the third-party service providers we use to operate and deliver our services, please contact us at overfloprobooking@gmail.com.
7. COOKIES AND WEBSITE TECHNOLOGY
Our website and service providers may use cookies or similar technologies to operate the website, understand website usage, remember preferences, improve performance, and measure website activity.
Browser settings may allow you to limit or disable certain cookies.
8. HOW WE SHARE INFORMATION
We may share information with service providers and contractors when reasonably necessary to operate our business and provide our services.
We may also disclose information when required by law, to protect legal rights, investigate suspected fraud or misuse, or protect the safety and security of Overflo Pro, our customers, or others.
We do not sell personal information for money.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect information under our control.
However, no internet transmission, telecommunications system, or electronic storage method can be guaranteed to be completely secure.
10. DATA RETENTION
We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and maintain system security.
11. YOUR PRIVACY CHOICES
Depending on where you live and applicable law, you may have rights regarding certain personal information.
You may contact Overflo Pro to request access to, correction of, or deletion of certain personal information we maintain about you.
Some information may need to be retained when required for legitimate business, security, contractual, or legal purposes.
12. CHILDREN’S PRIVACY
Overflo Pro LLC’s website and services are intended for individuals who are 18 years of age or older. Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information directly from individuals under 18.
If we become aware that we have collected personal information directly from an individual under the age of 18 without appropriate authorization, we will take reasonable steps to delete that information, subject to applicable legal requirements.
If you believe that an individual under the age of 18 has provided personal information to Overflo Pro LLC, please contact us at overfloprobooking@gmail.com so we can review the matter and take appropriate action.
13. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites or services.
Overflo Pro is not responsible for the privacy practices, security, or content of third-party websites.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically.
When we make changes, we may update the “Last Updated” date shown at the top of this page.
15. CONTACT US
Questions or requests regarding this Privacy Policy may be submitted through the contact options provided on the Overflo Pro website.
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